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Senior Compliance Manager, PCI in Troy, MI at North American Bancard

Date Posted: 2/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Troy, MI
  • Job Type:
  • Date Posted:

Job Description


North American Bancard is committed to helping businesses prosper through innovations in credit card processing, ecommerce and mobile payments. We believe in smarter commerce for all and we're committed to building the next generation of payment technologies.


North American Bancard is looking for an innovative leader to manage Payment Card Industry Data Security Standard compliance. This role will have responsibility for merchant PCI and related programs, and for oversight of internal PCI compliance.

 This role has the potential to be remote with travel required.


What you'll be doing:

  • Develop and implement compliance program, including policies and procedures, quality reviews and training and awareness for PCI compliance for merchant relationships.
  • Serve as company’s subject matter expert in the field of PCI compliance and data security standards, and act as liaison to Visa, MasterCard, auditors, regulators, business partners and external industry organizations relevant to PCI compliance.
  • Manage and facilitate risk assessments, contract reviews, and letter campaigns (communicating compliance requirements to merchants).
  • Identify and negotiate contract terms for third party service providers related to PCI compliance with oversight of third parties.
  • Manage corporate PCI and payment application review programs, and manage products, services and programs that drive PCI compliance and mitigate risk of loss.
  • Interpret technical PCI program notifications and respond to escalated concerns of data and payment application security programs. 
  • Perform industry benchmarking and recommendations, and research new industry initiatives.
  • Track and prepare reporting with presentations to senior management and actively lead/participate in projects and initiatives where PCI compliance is impacted.
  • Manage Common Point of Purchases and Account Data Compromises
  • Manage forensics and communications with associations and merchants regarding CPPs and ADCs.
  • Participate in industry compliance-required data security reviews, and analyze, manage and report data security risk exposure. 
  • Review and approve marketing materials and communications that are subject to PCI Compliance requirements.



Job Requirements

Here's what you'll need:

  • Bachelor's degree in related field required.
  • Master's degree preferred.
  • At least 8 years of experience in PCI compliance working in the payments industry.
  • At least 6 years of experience in merchant PCI compliance and relationship management.
  • At least 5 years working and communicating directly with merchants, Card Brand and Networks, merchant acquirers, and federal and state regulators.
  • At least 4 years of people management experience, including a proven ability to lead a team managing and executing diverse functions.


Plus you'll need these skills & abilities:

  • Proven ability to communicate, collaborate and manage relationships with high-level internal and external stakeholders, internal and external business partners, and with regulatory and external independent review entities.
  • Strong analytical skills with ability to evaluate strategic, brand, financial, operational, and compliance perspectives to effectuate solutions.
  • Proven ability to develop relationships, negotiate, and problem-solve.
  • Exceptional ability to manage or support multiple programs in a fast-paced environment with changing priorities and significant time pressures.
  • Strategic thinker and tactical executor - able to rapidly shift from “big picture” to “detailed operations”.


License and Certification Requirements:
CPA preferred

Additional Information: 
FLSA Status: Exempt
Direct Reports: Less than 5
Travel Requirements: Up to 10%



North American Bancard reserves the right to alter this description at any time. North American Bancard practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, protected disability, marital status, familial status, veteran status, height, weight or citizenship.


Pay Grade for Internal Applicant Use: 32